Voice-activated, conversational artificial intelligence (AI) agents must provide clear explanations for their suggestions, or older adults aren’t likely to trust them.That’s one of the main findings from a study by AI Caring on what older adults expect from explainable AI (XAI).AI Caring is one of three AI Institutions led by Georgia Tech and funded by the National Science Foundation (NSF). The institution supports AI research that benefits older adults and their caregivers.
The Verdict
ClassificationLikely Human
ConfidenceMedium confidence
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